Privacy Policy

Effective from October 1, 2024

The privacy policy governs the processing of personal data and the use of cookies on the WAMP Group OÜ (hereinafter referred to as Panelo) website at https://panelo.eu (hereinafter referred to as the Website).

TERMS

Processing of Personal Data is any action involving the personal data of a Website user (hereinafter referred to as the User) - collecting, processing, storing, correcting, or deleting data.

Users are all individuals who visit the Website, consume services, or provide information to Panelo. For example, reading articles, ordering services, or contacting Panelo via email.

Services are all free and paid products and services offered by Panelo.

PROCESSING OF PERSONAL DATA

By using the Website, the User consents to the processing of their data in accordance with these privacy terms.

Panelo collects the following personal data from users through the Website by the methods described below:

  • User's email address – when the user subscribes to the mailing list or sends an email;
  • User's name and email address – when the user makes an information request;

Website visit statistics – through Google Analytics and the Facebook Pixel.

USE OF PERSONAL DATA

Panelo uses personal data:

to provide services to the user, for example, for contract formation and execution, user communication, and invoice sending;

to send notifications to the user's email address about new articles, services, and campaigns, but only with the user's prior consent.

Panelo uses website visit statistics to enhance user experience and for more effective marketing.

The user has the right at any time to prohibit the processing of their personal data, except where necessary for fulfilling obligations arising from a contract, including service provision.

TRANSFER OF PERSONAL DATA TO THIRD PARTIES

A third party is a contractual partner of Panelo who processes personal data and through whose product or service Panelo provides services to the user.

Panelo may use third parties for daily activities that provide:

  • Email delivery and management systems,
  • Website hosting,
  • Analysis of website usage statistics,
  • Use of social media and analysis of social media statistics,
  • Use of accounting software.

In addition to the third parties mentioned above, Panelo transfers user personal data to partners. This is done only to the extent necessary for providing services to the user.

STORAGE AND SECURITY OF PERSONAL DATA

Panelo retains personal data for as long as necessary to achieve the purpose or as required by law. For example, accounting data is kept for 7 years from the end of the fiscal year, while an email address on the mailing list is kept until the user expresses a wish to remove it.

Panelo implements all reasonable measures to protect the personal data being processed. Access to modify and process personal data is granted only to authorized individuals, and all user personal data is treated as confidential information.

USER RIGHTS

The user has the right to at any time:

  • request access to their data;
  • request the correction, supplementation, or under legal conditions, the deletion of personal data;
  • request the restriction of personal data processing;
  • request the transfer of personal data.

To exercise these rights, the user must send a corresponding request to the email address info@panelo.eu.

If the user is on Panelo's mailing list, they can unsubscribe from receiving future emails by following the link at the end of the email.

To limit cookie usage, the user can make corresponding choices in their web browser settings.

If the User believes their rights have been violated in the processing of their personal data, they have the right to contact the Data Protection Inspectorate.

COOKIES

Cookies are used on the Panelo website to ensure a better user experience, more effective marketing activities, and to collect usage statistics.

By using the Panelo website, the user agrees to the use of cookies as described herein.

A cookie is a small text file that the web browser automatically saves to the device used by the user. Cookies may be created by various service providers, such as Google and Facebook. Cookie files are not harmful to computers.

There are two types of cookies:

  • Persistent cookies, which remain in the user's cookie file permanently. They might be used to recognize the user as a returning visitor, to tailor the website content according to the user's needs, or for collecting statistical data.
  • Session cookies are temporary and disappear when the user leaves the website or closes their web browser. They can be used to enable certain website functions, such as requesting a service or product.

Cookies are used to gather information about how the website is used to personalize and make the user experience more user-friendly. Additionally, cookies help in collecting user statistics which allows measuring and improving website performance and provides baseline data for effective marketing activities.

The user is considered to have consented to cookies if their browser settings allow cookies. Often, web browsers allow cookie files to be stored in the device by default. The user can disable or delete cookies by changing their web browser settings. Without cookies, the website might not function correctly. Instructions for deleting and configuring cookies from browsers can be found here: Chrome, Internet Explorer.

For collecting usage statistics, Panelo uses the Google Analytics service, gathering data on visited subpages, visit times, number of visits, devices used, entry channels, and other statistics.

However, Google Analytics can still collect data on user activity without using cookies. To prevent Google Analytics from using this data, the user can install a blocking application on their device: Google Analytics Opt-out Browser Add-on.

More information about Facebook ads and the Facebook Pixel can be found through the following links.

CHANGES TO THE PRIVACY POLICY

Panelo reserves the right to unilaterally and without notice modify the privacy policy to ensure compliance with laws. The latest version of the privacy policy is always available on the Website.

For any questions regarding the privacy policy and data processing, please contact us at info@panelo.eu.